Electronic commerce (e-commerce) is a commercial activity through computer systems and networks (for example, online and network news panels system (BBS-bulletin board system). E-commerce is not limited to selling, but goes beyond that to include the commercial operations, and electronic data interchange (EDI-Electronic Data Interchange), and point of sale systems (POS systems). E-commerce growth is associated with the growth of financial transactions and security techniques. Because most e-commerce activities are online, it is called a trade name-online (Internet commerce or I-commerce).
E-commerce is divided into three types:
Electronic commerce between businesses and companies (B2B-business to business): like commerce between Cisco (Cisco) and its partners and customers from other companies. · Electronic commerce between businesses and consumers (B2C-business to consumers): such as e-commerce between companies online selling and consumer clients (Etailers company). · E-commerce between customers and customers (C2C-consumers to consumers): The eBay site is a free zone to connect with casual customers who want to acquire or swap.
What is electronic money?
E-Money (or digital) (E-money, digital cash, e-cash or digital money)–terms that refer to different electronic methods that allows a person to pay for the purchase of goods, services and information, mediated by a group of Numbers that move from one computer to another, are issued by a particular bank, and reward a real monetary value (actual). Electronic money is characterized as being usable for many times.
What are the elements needed to build an e-commerce site or electronic store site (online store)?
Gathering requirements for launching an e-commerce site or e-shop online at the following points: · Product or service to be marketed. · Place to market the product, which in our case Web site contains a guide to products (catalog), and provides information about each of them. · Way to attract visitors and customers to shop online, can be a billboard on a group of famous sites while maintaining order (rank) advanced search results by search engines, email service providers to send special offers to their clients (albeit Permissible), and many others. · Method for receiving requisitions; usually in the form of an electronic form or shopping cart (cart).
Way to accept money, usually a bank account electronically for the beneficiary (trader) could accept different payment types (for example, credit cards (credit cards), or electronic purses (e-wallets)) or traditional payment acceptance by regular mail. These financial transactions to ensure and guarantee that it reaches the beneficiary (trader) with the right holder in the privacy of his information and maintenance funds of abusers. It can ensure a high level of security including: electronic signature (digital signature), or electronic certificate (digital certificate) or security protocols on the Internet (like layered security protocol (SSL), and secure financial transaction protocol (SET)). · How to ship and deliver the goods to their owners. · The way to deal with the returned goods. · Way to handle warranty (Warranty) and warranty (Guaranty). · A way to provide service to customers (by email or electronic forms, or customize section of the site to the usual questions (FAQs)).
What benefits to customers of e-commerce?
Save time and effort: the Electronic Markets (e-market) are always open (all day and without any holiday), customers do not need to travel or wait in line to buy a particular product, nor do they have to move the product home. Purchasing a product does not require more than clicking on the product, and entering some information about the credit card. In addition to credit cards, there are many appropriate payment systems, such as the use of electronic money (E-money). Freedom of choice: E-commerce offers a great opportunity to visit various types of online stores and, in addition, provides customers with complete product information. sellers do without any pressure .
Lower prices: there are many companies online that sell goods at lower prices compared to traditional shops, because shopping online saves a lot of costs expended in normal shopping, which is in the interests of customers.
User satisfaction: the Internet provides interactive connections directly, allowing companies in the electronic market (e-market) to take advantage of these features to answer customer inquiries quickly, thus providing better services to customers and acquire their satisfaction.
What are the benefits that the merchant earns from e-commerce?
Marketing more effective, and more profits: the adoption of online businesses in marketing, allowing them to display their products and services in various parts of the world without interruption throughout the day and throughout the year-giving these companies a greater opportunity to profit, plus access to more customers
Reducing corporate expenses: the development and maintenance of e-commerce websites is more economical than building retail markets or office maintenance. Companies do not need to spend much on promotional things, or installing expensive equipment to serve customers. There does not appear to be a need in the company to employ a large number of staff to carry out inventory and administrative work, as databases are available on the Internet reserves the date of sales in the company and the names of the customers, allowing a single person to retrieve the information in the database to check the dates Easy sales.
Effective communication with clients and partners: the development of electronic commerce distances and crossing borders, which provides an efficient way to exchange information with partners. E-commerce provides a good opportunity for companies to make use of goods and services from other companies (suppliers), called e-commerce companies to companies (Business-to-Business).